WHAT WE DO

Quality Guaranteed

Pinnacle Cares is proud to provide high quality Home Care services to customers across Northumberland.


Our dedicated team of experienced Senior Support Workers have been attending to the needs of older people for many years and work tirelessly to improve quality of life for all of our customers.

PERSONALISED CARE IN THE HOME

Your Care, Your Choice.

Our Home Care service supports you or your loved ones to live safely and independently in their own home.


We can also include help with medication reminders, grocery shopping and meal preparation, bathing and personal care, housekeeping and other chores. This could also mean a trip to your GP or weekly visits to see friends.


We're also here for friendship and always happy to have a chat over a cup of tea.


We select the best Senior Support Workers to provide the care you need, right when you need it.

Our dedicated care team are here to help - 24/7.

Senior Man
Holding Hands

SPECIALIST CARE

You're in Safe Hands.

Our complex care packages include:


  • Alzheimer’s and Dementia care

  • Mobility assistance including hoisting

  • Parkinson’s disease care

  • PEG feeding and RIG feeding

  • Cancer care

  • Motor Neurone Disease care

  • Cerebral Palsy care

  • Diabetes care

  • Epilepsy care

  • Multiple Sclerosis care

  • End of life care

  • Respite care

  • Stoma care

  • Complex needs care

  • Dressings, rehabilitation and post hospital discharge

Our complex care service is most suited to those who:

  • Have been discharged from hospital and have needs that should be continually monitored

  • Have complex care needs and are dependent on life sustaining technology

  • Suffer from degenerative conditions and have on-going care needs

  • Are in intensive care or high dependency units and are due to return home, facing a long-term recovery

  • Have physical or learning disabilities and require long-term support in their home

TRANSITIONS

There For Everything You Need.

Our Transitions service enables us to respond quickly to your needs inside and outside the home.


Transitions is a planned service offered to those who already receive support from us and includes:


  • Transport services such as hospital to home transfers. We can arrange for a Senior Support Worker to meet you at the hospital with suitable transport. We can also provide transport to visit your family, the shops or social events

  • We can prepare your home for special events, discharge from hospital or if you've been away on a trip (ensure heating, electricity and water are working, there’s a well-stocked fridge and hot meals are prepared)

  • We can arrange regular food or meal deliveries, install home adaptations such as grab rails, key safes, plumbing and electrics

  • We can provide vetted and reliable contractors for repairs, home maintenance, gardening services and cleaning

Mature Woman Laughing

Ready to learn more about how our services can help and support you or your loved ones?