The Pinnacle Way

OUR VALUES

WE ARE RESPONSIVE

We:

  • Understand your needs

  • Take positive action to maximise the quality of your life

  • Complete tasks to a high standard, all of the time

WE ARE RESPECTFUL

We:

  • Value you and take the time to support your choices

  • Uphold the highest standards, all of the time

  • Treat everyone with dignity and respect

WE ARE PROFESSIONAL

We:

  • Put your safety first

  • Develop our expertise

  • Work hard to never let you down

WE ARE COMMITTED TO CONTINUOUS IMPROVEMENT

We:

  • Give and welcome feedback as a means of offering you a better service

  • Explore possibilities and develop positive ideas to support you

  • Adopt practical solutions that help you

WE GO THE EXTRA MILE

We:

  • ​Provide person-centred supportive care, bespoke to your requirements

  • Value your preferences and independence, doing everything within our power to enable life fulfilment

  • Endeavour to delight and impress, exceeding your expectations

WE COLLABORATE AND INNOVATE

We:

  • See our staff as Partners and value the contribution they bring

  • Relentlessly support you to achieve your goals

  • Generate new approaches, always looking for solutions to exceed your expectations

PINNACLE CARES FOR YOU LIMITED

Cobalt Business Exchange
Cobalt Park Way
Newcastle upon Tyne
NE28 9NZ

© 2019 PINNACLE CARES FOR YOU LIMITED